You are currently browsing the Random Musings weblog archives for July, 2010.
15. July 2010 by admin.
Recently my mobile me family pack account was up for auto renewal. The main account renewed fine, but my wife’s account (sub-account in the family account) stopped working one fine day. No warnings, no alerts, just authentication errors on the iphone mail app.
Taking a closer look at my me.com account settings showed that there were no sub-accounts any more! *Poof*! FAIL!
After some investigation I found that not only had the sub-account become orphaned, but also stopped receiving emails. Using the me.com sub-account Assign account feature & Convert Existing Account option I was able to link it back. But the days while the account was unlinked, all email probably bounced back as there are no emails in the sub-account for the duration it got orphaned. So much so for “auto renewal” and paid “services” from Apple.
Posted in Mobile Me, Fail, Apple | No Comments »